Getting Started
Getting Started Checklist
A Guide to Creating Your First Order
shopVOX Overview
Icons and Interface Tour
How Do I Cancel My shopVOX Account?
How do I Update Our Billing Info?
Color Picker - Saving Colors
Enhancing Security with Multi-Factor Authentication in shopVOX
Webinars in shopVOX Express: Learn and Grow with Us
Syncing Job Line item names, on the Jobs Board
Setting Up Your Account
Accounting
Connecting to your Accounting Software
Connecting Your QuickBooks Online account to shopVOX
Connecting your XERO account to shopVOX
XERO accounting FAQs
Connecting Your Sage One Account to shopVOX
Quickbooks Online: Common Sync Errors
Importing Your Customers and Contacts
Add your Payment Gateway
Inviting Users to Your Team
Add Your Logo and Company Info
Group and Describe Jobs with Tags
Setting Roles for your Team
SMTP Settings
Configuring Your Notifications
Created Canned Message Templates for Your Team to Use
Adding Vendors
Quoting and Order Management
Adding/Updating Customers and Contacts
How to Issue Refunds and Credit Memos
Stay Organized with Notes, Tasks, and Assets
Purchasing and Receiving Blank Garments
Creating Your Own Custom Views
Roll Up Line Items to Combine Pricing
Invoice statements: creating and sending to a customer
Give customer options using No total Pdf
Production Management
Track Progress with Job Statuses
Managing Job Statuses and Deadlines
Creating Jobs for Tracking Production
Using a TV for your Job Board
Creating Your Own Custom Job Views
Uploading and Sending Proofs for Approval
Products and Pricing
Golden Products - Express
Apparel Decoration
How to Price Graphic Design (for apparel decorators)
How to price Embroidery
How to Price Screen Printing
How to Price Promotional Products
How to Price Color Matches
Integrated SAGE promotional catalog
How to price apparel with Mixed Decoration
How to price Direct To Garment printing
How to Price Color Changes
How to Price Digitizing
How to price Heat Transfers
What are Products?
Guide to apparel decoration pricing
Setting Your Shop Hourly Rate
Adding Your Own Products
Customizing the Base Products
Golden Products List by Global Region
Whats New
2025 Whats New
2024 Whats New
Wed, 06/05/2024 Tasks, notes, and assets associated with a quote to sales order to invoice will now be displayed in the Related Assets section. Pro & Express
Fri, 05/31/2024 Quick Tip: What does the yellow color indicate on a job board? Pro & Express
Thu, 05/30/2024 “Mastering Customer Proof Reviews: Unveiling the Dollar Value Flag” Feel free to use or modify it as needed! 😊📝 Pro & Express
Thu, 08/08/2024 Microsoft Outlook - Two Factor Authentication Pro & Express
Wed, 05/15/2024 Enhanced Notification System: In-app Alert for Proof Uploaded Pro & Express
Fri, 09/06/2024 Allow Line Item Taxable Override Pro & Express
Fri, 10/04/2024 New Apparel catalog available for US/CAN accounts! Pro & Express
Tue, 05/21/2024 Added New Email Template Tag: {{txn_downpayment}} Pro & Express
Wed, 06/05/2024 Added a new addition to the Products called 'Published'. Pro & Express
Mon, 09/16/2024 Express & Pro webinar articles Pro & Express
Tue, 10/08/2024 New feature added: Task templates to prefill repeated Tasks Pro & Express
Tue, 11/05/2024 2FA - Two Factor Authentication is now active (Optional) Pro & Express
Wed, 05/01/2024 Daily Tip - Add shopVOX email id's as contacts!
Tue, 10/29/2024 Enhancement to the online proofing feature. Pro & Express
Thu, 05/02/2024 Quick Tip: Within each user profile, there's a setting to toggle between Full Screen Mode and Fixed Layout.
Mon, 10/07/2024 Enhancement in Task Pro & Express
Sat, 08/10/2024 Australia/New Zealand regional Golden Products have been updated! Pro & Express
Wed, 08/28/2024 Update: The Purchase Order State will automatically change from Draft to Ordered once the Vendor Order ID is eneterd on the PO. Pro & Express
Fri, 05/31/2024 Added another PDF for Invoice Statements: Aging Summary PDF. Pro & Express
Wed, 08/28/2024 Enhancement in New Customer page Pro & Express
Fri, 05/17/2024 Job Board Overview and Best Practices Pro & Express
Wed, 11/06/2024 Colors: there is a new way to save colors! Pro & Express
Tue, 10/08/2024 New feature added: Task templates to prefill repeated Tasks Pro & Express
Wed, 10/16/2024 Announcement: Another new US Apparel catalog available! Pro & Express
- All Categories
- Getting Started
- Icons and Interface Tour
Icons and Interface Tour
Updated
by Aaron Aldrich
shopVOX is built with two main components.
One is the Menu bar at the top and the second is the Program window below, which changes based on the menu icon you have selected.

Menu bar icons

Reading from left to right, here is a definition of each icon.
Green Plus - this is the starting point to create a New customer or transaction
Home icon - this is your User dashboard containing information unique to you in the system
Job board icon - this is the Job board page that contains all the active work in your shop
Customer icon - this will take you to your customer list
Transaction icon - this icon contains a menu list of the different transaction types in the system
Purchasing icon - do you create Purchase orders? You can do that on this page
Post to accounting icon - this will be used to sync to your accounting program
On the far right side...
Bell icon - this will have internal alert notification of new things that have recently been done
Settings icon - all the behind the scenes action happens here. This is where you will do all of the initial setup
Help icon - this menu is our list of resources for questions you might have
Profile icon - personalize your account, add your SMTP setting or sign out
Program window - common icons
On several different pages, there are some common icons. Here is a explanation of what they are for.

- Sort - organize the list based on the different columns of information
- Reset (trash can) - this will reset your criteria. NOTE: this same icon is also used to DELETE information on other pages
- Filter - refine the information by removing information you don't want
- Green Plus - Add. This will allow you to add additional information
Transaction page icons
Whether it is the customer page or a transaction page there are a couple of icons that are common elements.

Pencil icon - if you see a pencil, you can make some changes to this information
Blue drop down icon - This is a list of Actions you can do from this menu.
Navigation Pro-tip
We always find ourselves multi-tasking, well you can also virtually multi-task in shopVOX!
Since shopVOX is cloud-based on your web browser, you can have several tabs open at the same time.
With several pages open at the same time...this will allow you to update or review different sections of your account at once. All you have to do is right-click on select Open link in new tab.

This should get you started in learning how shopVOX works and navigating the system.
Welcome to shopVOX!
