Getting Started
Getting Started Checklist
A Guide to Creating Your First Order
shopVOX Overview
Icons and Interface Tour
How Do I Cancel My shopVOX Account?
How do I Update Our Billing Info?
Color Picker - Saving Colors
Enhancing Security with Multi-Factor Authentication in shopVOX
Webinars in shopVOX Express: Learn and Grow with Us
Syncing Job Line item names, on the Jobs Board
Setting Up Your Account
Accounting
Connecting to your Accounting Software
Connecting Your QuickBooks Online account to shopVOX
Connecting your XERO account to shopVOX
XERO accounting FAQs
Connecting Your Sage One Account to shopVOX
Quickbooks Online: Common Sync Errors
Importing Your Customers and Contacts
Add your Payment Gateway
Inviting Users to Your Team
Add Your Logo and Company Info
Group and Describe Jobs with Tags
Setting Roles for your Team
SMTP Settings
Configuring Your Notifications
Created Canned Message Templates for Your Team to Use
Adding Vendors
Quoting and Order Management
Adding/Updating Customers and Contacts
How to Issue Refunds and Credit Memos
Stay Organized with Notes, Tasks, and Assets
Purchasing and Receiving Blank Garments
Creating Your Own Custom Views
Roll Up Line Items to Combine Pricing
Production Management
Track Progress with Job Statuses
Managing Job Statuses and Deadlines
Creating Jobs for Tracking Production
Using a TV for your Job Board
Creating Your Own Custom Job Views
Uploading and Sending Proofs for Approval
Products and Pricing
Golden Products - Express
Golden Products - Business Cards - with BOM - Standard - Express
Golden Products - Booklet - with BOM
Apparel Decoration
How to Price Graphic Design (for apparel decorators)
How to price Embroidery
How to Price Screen Printing
How to Price Promotional Products
How to Price Color Matches
Integrated SAGE promotional catalog
How to price apparel with Mixed Decoration
How to price Direct To Garment printing
How to Price Color Changes
How to Price Digitizing
How to price Heat Transfers
What are Products?
Guide to apparel decoration pricing
Setting Your Shop Hourly Rate
Adding Your Own Products
Customizing the Base Products
Golden Products List by Global Region
- All Categories
- Getting Started
- How Do I Cancel My shopVOX Account?
How Do I Cancel My shopVOX Account?
Updated by Aaron Aldrich
If you are reading this, you have decided that shopVOX isn't for you. We will miss you, and we hope that one day you come back as a customer, but you have decisions to make and a business to run. We totally understand.
One thing to consider... if you need more flexibility in customizing your shopVOX account, more features and tools, or if you are a larger shop that requires more flexibility in your shop management system - we have a Pro version that might be a good fit for you. You can contact billing@shopvox.com for more information on upgrading to shopVOX PRO.
We would like to thank you for your business and hope you find the business management solution you are looking for.
Steps to cancel your account
- Click the Settings icon and then select the Billing section.
- Click on the Cancel Subscription button.
Refund Policy
There is no contract to use shopVOX.
You pay as you go and the day you don’t want to use it, you can just cancel the subscription directly within your shopVOX account to stop the charges to the credit card or direct deposit.
The current month will not be refunded.
You will not be charged from the following billing cycle from the day you have submitted your cancellation request within your shopVOX account.