Quoting and Order Management

Adding/Updating Customers and Contacts

A Customer in shopVOX is typically a company or organization, but can be an individual if that individual is not associated with a company or organization. A Contact in shopVOX is someone who works f…

Tyler MacDonald
Updated by Tyler MacDonald

How to Issue Refunds and Credit Memos

Refunds serve the purpose of representing actual money given back to a customer from payment. Credit Memo's allow you to generate a formal statement/document that records credit or adjustment that mo…

Tyler MacDonald
Updated by Tyler MacDonald

Stay Organized with Notes, Tasks, and Assets

Communicating with your team in a busy shop is an essential element to ensure customer orders are coming in and going out efficiently and smoothly. Our goal is to help you reduce the frequency for mi…

Tyler MacDonald
Updated by Tyler MacDonald

Purchasing and Receiving Blank Garments

Purchase Orders (POs) are documents sent from you, as the buyer, to a vendor with a request for outsourced items such as blank garments. You can create POs only for Apparel Items on a Sales Order in…

Tyler MacDonald
Updated by Tyler MacDonald

Creating Your Own Custom Views

Custom views allow you to view your data in shopVOX based on your needs and how you want it to be displayed onscreen. Custom view are available on several pages - Job Board, Customers, and Transactio…

Tyler MacDonald
Updated by Tyler MacDonald

Roll Up Line Items to Combine Pricing

The Roll Up feature allows you to combine two or more line items together on the PDFs, so that the pricing will not show as itemized. Roll Up is available on Quotes, Sales Orders, and Invoices. How t…

Tyler MacDonald
Updated by Tyler MacDonald

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