Getting Started
Getting Started Checklist
A Guide to Creating Your First Order
shopVOX Overview
Icons and Interface Tour
How Do I Cancel My shopVOX Account?
How do I Update Our Billing Info?
Color Picker - Saving Colors
Enhancing Security with Multi-Factor Authentication in shopVOX
Webinars in shopVOX Express: Learn and Grow with Us
Syncing Job Line item names, on the Jobs Board
Setting Up Your Account
Accounting
Connecting to your Accounting Software
Connecting Your QuickBooks Online account to shopVOX
Connecting your XERO account to shopVOX
XERO accounting FAQs
Connecting Your Sage One Account to shopVOX
In application credits and refunds - shopVOX Pay - Express
shopVOX Pay - Program Fees for shopVOX Express
Quickbooks Online: Common Sync Errors
Importing Your Customers and Contacts
Add your Payment Gateway
Inviting Users to Your Team
Add Your Logo and Company Info
Group and Describe Jobs with Tags
Setting Roles for your Team
SMTP Settings
Configuring Your Notifications
Created Canned Message Templates for Your Team to Use
Adding Vendors
How to Activate Your PAX A920 Pro Terminal
shopVOX Pay
Connecting External Gateways
Add your Payment Gateway (duplicate)
Quoting and Order Management
Adding/Updating Customers and Contacts
How to Issue Refunds and Credit Memos (non shopVOX Pay Process) shopVOX Express
Stay Organized with Notes, Tasks, and Assets
Purchasing and Receiving Blank Garments
Creating Your Own Custom Views
Roll Up Line Items to Combine Pricing
Invoice statements: creating and sending to a customer
Give customer options using No total Pdf
Production Management
Track Progress with Job Statuses
Managing Job Statuses and Deadlines
Creating Jobs for Tracking Production
Using a TV for your Job Board
Creating Your Own Custom Job Views
Uploading and Sending Proofs for Approval
Products and Pricing
Golden Products - Express
Print Cut Digital Vehicle Graphics - Golden Product
Door Hanger Product Setup & Pricing
Greeting Cards with BOM (Bill of Materials) Golden Product
Screen Printing Apparel - Golden Product
Printed Vehicle Wrap - Golden Product
Flatbed Digital Print - Golden Product
Rigid Sign with Cut Vinyl Graphics - Golden Product
Business Cards - Standard - 3.5 x 2 Golden Product
Heat Transfer Apparel - Golden Product
Brochures with BOM (Bill of Materials) Product Setup and Pricing Review
Rigid Sign with Digitally Printed Graphics - Golden Product
Golden Products - Business Cards - with BOM
Wide Format Digitally Printed - Golden Product
Banner - Golden Product
Envelope Golden Product
Postcards with Bill of Materials (BOM) Pricing
Posters Digital Gloss Golden Product
NCR Forms Digital Golden Product
Printed Cut Decals - Golden Product
Notepad Digital Golden Product
Print Services - Golden Product
Print Cut Digital Vinyl Graphics - Golden Product
Brochures - Digital (Gloss) Golden Product
Mixed decoration Apparel Golden Product
Print & Copy with Bill of Materials (BOM) Golden product
Color Change Vehicle Wrap Golden Product
Embroidery Apparel - Golden Product
Canvas Print Gallery Wrapped Product
Ready to Apply (RTA) Vinyl - Golden Product
Golden Products - Booklet - with BOM
Appointment Cards Digital Golden Product Setup and Pricing
Retractable Banner Stand - Golden Product
Apparel Decoration
How to Price Graphic Design (for apparel decorators)
How to price Embroidery
How to Price Screen Printing
How to Price Promotional Products
How to Price Color Matches
Integrated SAGE promotional catalog
How to price apparel with Mixed Decoration
How to price Direct To Garment printing
How to Price Color Changes
How to Price Digitizing
How to price Heat Transfers
Guide to apparel decoration pricing
What are Products?
Setting Your Shop Hourly Rate
Adding Your Own Products
Customizing the Base Products
Golden Products List by Global Region
Whats New
2025 Whats New
2024 Whats New
Wed, 06/05/2024 Tasks, notes, and assets associated with a quote to sales order to invoice will now be displayed in the Related Assets section. Pro & Express
Fri, 05/31/2024 Quick Tip: What does the yellow color indicate on a job board? Pro & Express
Thu, 05/30/2024 “Mastering Customer Proof Reviews: Unveiling the Dollar Value Flag” Feel free to use or modify it as needed! 😊📝 Pro & Express
Thu, 08/08/2024 Microsoft Outlook - Two Factor Authentication Pro & Express
Wed, 05/15/2024 Enhanced Notification System: In-app Alert for Proof Uploaded Pro & Express
Fri, 09/06/2024 Allow Line Item Taxable Override Pro & Express
Fri, 10/04/2024 New Apparel catalog available for US/CAN accounts! Pro & Express
Tue, 05/21/2024 Added New Email Template Tag: {{txn_downpayment}} Pro & Express
Wed, 06/05/2024 Added a new addition to the Products called 'Published'. Pro & Express
Mon, 09/16/2024 Express & Pro webinar articles Pro & Express
Tue, 10/08/2024 New feature added: Task templates to prefill repeated Tasks Pro & Express
Tue, 11/05/2024 2FA - Two Factor Authentication is now active (Optional) Pro & Express
Wed, 05/01/2024 Daily Tip - Add shopVOX email id's as contacts!
Tue, 10/29/2024 Enhancement to the online proofing feature. Pro & Express
Thu, 05/02/2024 Quick Tip: Within each user profile, there's a setting to toggle between Full Screen Mode and Fixed Layout.
Mon, 10/07/2024 Enhancement in Task Pro & Express
Sat, 08/10/2024 Australia/New Zealand regional Golden Products have been updated! Pro & Express
Wed, 08/28/2024 Update: The Purchase Order State will automatically change from Draft to Ordered once the Vendor Order ID is eneterd on the PO. Pro & Express
Fri, 05/31/2024 Added another PDF for Invoice Statements: Aging Summary PDF. Pro & Express
Wed, 08/28/2024 Enhancement in New Customer page Pro & Express
Fri, 05/17/2024 Job Board Overview and Best Practices Pro & Express
Wed, 11/06/2024 Colors: there is a new way to save colors! Pro & Express
Tue, 10/08/2024 New feature added: Task templates to prefill repeated Tasks Pro & Express
Wed, 10/16/2024 Announcement: Another new US Apparel catalog available! Pro & Express
- All Categories
- Products and Pricing
- Golden Products - Express
- Print Services - Golden Product
Print Services - Golden Product
Updated
by Aaron Aldrich
Introduction
The Print Services Golden Product is designed for simple black-and-white print and copy jobs. Using a grid-based pricing structure, it allows you to price jobs based on quantity, number of sides, and paper stock while automatically calculating the selling price. This article is designed to supplement the video below, with terminology and steps aligned directly to the walkthrough demonstrated.
Related video: Print Services
Steps
Step 1 – Open the Print Services Product
- Navigate to Settings → Products.
- Locate and select Print Services.
- Open the product and review the Configure Pricing page.
This product uses shopVOX's Grid UI (Grid User Interface) for pricing management.

Step 2 – Review the 3D Pricing Grid
- Navigate to the Configure Pricing section.
- Confirm that the product is configured as a 3D Grid.
- Review the three pricing dimensions used by the grid.
The three data points are:
- Quantity
- Sides
- Paper Stock
Each combination produces a unique selling price.

Step 3 – Understand Pricing Columns
- Review the available grid options at the top of the pricing table.
- Enable Show Cost Column if needed.
- Review the pricing data within the spreadsheet.
The columns serve the following purposes:
- Cost Column = Internal production cost per print.
- Unit Price Column = Selling price charged to the customer.
Maintaining both values helps ensure accurate margins and profitability.

Step 4 – Configure Quantity Breakpoints
- Locate the Use Quantity Breakpoints option.
- Verify that the setting is enabled.
- Review the quantity tiers configured within the pricing grid.
Quantity breakpoints allow pricing to adjust based on print volume.
Examples:
- 1–99 copies
- 100–499 copies
- 500–999 copies
- 1,000+ copies
Higher quantities can receive different pricing automatically.

Step 5 – Export and Update Pricing
- Click Export Grid.
- Download the pricing spreadsheet.
- Open the exported file in Excel.
- Update pricing and cost values as needed.
- Save the file.
- Re-import the updated file back into shopVOX.
This process is often faster than manually updating grid values within the product.

Step 6 – Add the Product to a Quote
- Create or open a quote.
- Add the Print Services product.
- Review the available options.
Because Quantity is already part of the pricing grid, you will only be prompted to select:
- Sides
- Paper Stock

Step 7 – Review Calculated Pricing
- Verify the quantity entered.
- Confirm the selected paper stock and side count.
- Review the automatically calculated price.
Example:
- 100 Copies
- Single-Sided
- Letter Paper
- Unit Price: $0.11
- Total Price: $11.00
The system calculates the final amount based on the configured pricing grid.

Notes & Tips
🔹 Tip: Use the Export Grid feature when updating multiple pricing records to save time.
🔹 Tip: Review both cost and selling price columns regularly to maintain healthy profit margins.
🔹 Tip: Use quantity breakpoints to automatically reward higher-volume orders with different pricing levels.
⚠️ Warning: Changes made to imported spreadsheets can overwrite existing pricing. Always keep a backup before importing.
⚠️ Warning: Verify quantity breakpoint values after making changes to ensure pricing calculations remain accurate.
⚠️ Warning: Test pricing using a quote after updates to confirm expected results.
Outcome / Summary
After following these steps, you should be able to:
- Access and maintain the Print Services Golden Product.
- Understand how the 3D pricing grid is structured.
- Manage cost and selling price data.
- Configure quantity breakpoint pricing.
- Export and import pricing through Excel.
- Quote black-and-white print jobs accurately.
- Automatically calculate pricing based on quantity, sides, and paper stock.
